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2nd Line Technical Support Engineer Job ID: 1882 Location: San Jose, CA Type: Permanent Status: Open Key Skills: Semiconductor equipment, computer server, EE, ME, SEM Description: - Research, diagnose, troubleshoot and solve issues. - Follow standard procedures to escalate unresolved issues with internal teams. - Prepare accurate and timely reports and ensure proper recording and closure of all issues. - Document most efficient troubleshooting method in BKM. Requirement: - BS or higher in EE/ME/SEM - Experience in semiconductor equipment - Experience in Computer Server is a plus - Must be hands-on & willing to learn - Strong analytic and data analysis skills - Self-motivated and a great team-player - 25% travelling capability within US
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