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Sr. Technical Support Engineer

Job ID: 1795
Location: San Diego, CA
Type: Temp to Perm
Status: Closed
Key Skills: Technical support, Java, JMS,Tomcat, Apache Web Servers, Linux, Windows, TCP/IP Network, wireless, SQL, RDBMS, COM, SQL Scripting

Description:
Seeking Sr. Technical Support Engineers with POS integration technologies for cloud based platforms and mobile ordering systems. In this position you will provide technical to support to customers in a wide variety of industries, provide assistance with troubleshooting, assist support team members, support new product integration efforts, and train team members. Must be able to work 3rd shift to support international customers and/or be on call 24/7. Occasional travel to customer sites may be required.

Requirement:
- 5+ years customer support experience
- Java, JMS
- Tomcat, Apache Web Servers, and Linux
- Windows Platforms
- Strong troubleshooting skills
- TCP/IP Network and wireless solutions
- SQL, RDBMS knowledge and experience;
- Microsoft COM, SQL scripting
- Experience with Salesforce.com experience or similar CRM platform experience a plus
- Project management experience a plus
- Bilingual in Spanish and English a plus
- POS Interface, configuration management and support experience (such as Micros, Xpient, Par, Sicom, Aloha/Radiant platforms) is a plus

To apply for this position please submit an MS Word doc of your resume and put in the subject "Job ID # 1795".

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