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Field Engineer

Job ID: 1686
Location: Northeastern US (DC, NY/NJ, PA, MA)
Type: Permanent
Status: Closed
Key Skills: IP System configuration, Linux, Transportation or traffic engineering, technical support, pre- and post-sales

Description:
Job Title: Field Engineer

Seeking talented engineer interested in a field and implementation role. Company offers competitive pay, stock options, a 401K plan, health insurance, and other benefits. Company offers cutting edge technology and an active and exciting team. Looking for individuals in the following locations: Northeastern US (DC, NY/NJ, PA, MA)

Primary Responsibilities:

- Provide technical support
- Arrange for demonstrations or trial installations of equipment
- Confer with customers and engineers (pre- and post-sales)
- Plan and modify product configurations to meet customer needs
- Project manage trial and full system implementation
- Liaise with contractors and engineering team to assure successful implementation completion
- Troubleshoot problems and assure resolution
- Travel domestically 20 - 50% of the time (to customer sites, vendor facilities, and field sales offices)

Requirement:
- BS in Engineering
- At least one year of experience in a customer support environment
- Advanced knowledge of configuring IP systems
- Experience with Linux
- Strong interpersonal skills
- Good verbal and written communication skills
- Professional demeanor and attitude
- Experience working in a team-based project environment, but also able to work independently
- Additional desired experience: development of software products or systems related to the traffic/ transportation industry or traffic engineering experience with a familiarity with the traffic industry

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